Opening a milk tea shop to maintain good customer service is the first need to do a good job of the shop assistants, after all, "customer is god"! Competent shop assistants make the customers who come to your shop for the first time become repeat customers, and some shop assistants in milk tea shops will make the customers never come to spend, what is the reason? So open a milk tea shop to join, shop assistants and customers to avoid what time in the exchange?
The clerk of the milk tea shop must not argue with the customer!
Though probably in the process of communication with customers, the possible between milk tea shop assistant and customer's point of view is a bit different, but also to avoid some unnecessary quarrel, quarrel because once appear, will leave other potential milk tea shop customer unprofessional, or service attitude is not a good impression, the milk tea shop image can cause a very bad influence.
Be careful not to use imperative language!
Now consumers in consumption in the process of self-awareness and the choice of consciousness is very strong, want to let the whole of the milk tea shop service more perfect, let every customer a milk tea shop has a good consumer experience, the milk tea shop assistant is customer communication don't appear in the process of words with a nature of command and expectations. Appropriate Suggestions and recommendations, amiable attitude is the milk tea shop shop assistants more professional service attitude.
Milk tea shop in the process of service do not appear blank!
In fact, the process of customers purchasing milk tea products is relatively fast, but in this process, we must ensure the whole process and integrity of the service, do not appear blank, let customers feel uncomfortable or have the feeling of waiting. The consistency and coordination of the language is the key to the milk tea shop to do a good job in the service.
3 big taboos in the process of communication between milk tea shop assistants and customers! Want to open a good milk tea shop should do a lot of things, but need to pay attention to the situation is also a lot of. Yihetang milk tea small make up hope that the above three points shop taboos to help everyone!